How can we help you?
Frequently asked questions
Shopping with us
We specialize in a wide range of children's toys, including educational toys, outdoor playsets, puzzles, dolls, action figures, and much more. Our products are carefully curated to ensure they are safe, fun, and promote learning and creativity.
Placing an order is simple! Browse our categories, select the products you wish to purchase, add them to your cart, and proceed to checkout. You can create an account for faster checkout in the future, or checkout as a guest.
We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and other secure payment options. All payments are processed securely to protect your information.
Delivery times vary depending on your location. Most orders are processed and shipped within 1-2 business days. You can expect to receive your order within 5-7 business days after shipping. Expedited shipping options are also available at checkout.
After sale support
Yes! Once your order has shipped, we will send you a confirmation email with a tracking number. You can use this number to track your order's progress on our website or the carrier's website.
We offer a 30-day return policy on most items. If you're not completely satisfied with your purchase, you can return it in its original condition within 30 days for a full refund. Please refer to our Refund and Return Policy for more details.
To initiate a return, contact our Customer Support team at support@kidkraze.com with your order number and the reason for the return. We will provide you with return instructions and a return authorization.
Currently, we only ship within the United States. We are working on expanding our shipping options to include international destinations in the near future.
Product help
Yes, safety is our top priority. All of our products meet or exceed industry safety standards and are tested to ensure they are free from harmful chemicals and materials. We recommend that you always follow the age guidelines provided for each product.
If you have any further questions or need assistance, our Customer Support team is here to help! You can contact us via email at Kidkraze5@gmail.com or by phone at +919650105919.
