Job Description:
Provide excellent customer service for parents, educators, and other customers via email, phone, and live chat.
Assist customers with product inquiries, order tracking, and resolving issues related to the WooCommerce store.
Manage the organization's CRM system, ensuring all customer interactions are recorded.
Work with the technical team to resolve any WooCommerce-related issues that customers report.
Provide feedback to the product and development teams based on customer interactions.